Terms of service
Welcome to Mahra Official!
PRODUCT DISCLAIMER
Most of our products are hand-embroidered and therefore delicate in nature. Slight variations (5%–10%) in design, color, or embellishments may occur, which are a natural result of handcrafted work. By placing an order on our website, you acknowledge and accept the possibility of such variations. We make every effort to ensure these differences are minimal.
Actual product colors may vary slightly from the images displayed due to lighting during photography and differences in screen displays across devices, as well as minor photo editing.
Please note that minor displacement of beads or sequins may occur over time. This is not considered a defect but a characteristic of handmade products, and Tehvar Luxe is not liable for such occurrences.
All garments should be handled with care. We strongly recommend dry cleaning only. Tehvar Luxe will not be responsible for any damage caused by improper washing or care methods.
TERMS OF SERVICE
These Terms of Service govern your use of our website and services. By accessing our site or making a purchase, you agree to comply with these terms. Please read them carefully.
1. Acceptance of Terms
By using our website, you agree to abide by these Terms of Service. If you do not agree, please refrain from using our site.
2. User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality and security of your account information.
3. Product Information
We strive to provide accurate and up-to-date product details. However, we do not guarantee that all descriptions or content are completely error-free.
4. Ordering and Payment
By placing an order, you agree to provide accurate and complete information. All payments are processed securely, and we do not store your payment details.
5. Shipping and Delivery
Shipping details, timelines, and charges are outlined in our Shipping Policy. Please review it for complete information.
6. Return Policy
Our Return & Exchange Policy is available on our website. By purchasing from us, you agree to its terms.
7. Intellectual Property
All content on this website—including images, text, logos, and graphics—is the property of Mahra and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
8. Privacy
Your use of our website is also governed by our Privacy Policy. By using our site, you consent to how we collect, use, and protect your information.
9. Limitation of Liability
Mahra shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
10. Governing Law
These Terms of Service are governed by the laws of Pakistan. Any disputes shall fall under the exclusive jurisdiction of the courts of Pakistan.
11. Changes to Terms
Mahra reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us through our official channels.
Thank you for choosing Mahra Luxe. We truly appreciate your trust and hope you enjoy your shopping experience.
Mahra official Team